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Privacy Policy

Last updated: 15 October 2025

This Privacy Policy explains how Neon Legal (“we”, “us”, or “our”) collects, uses, and protects any personal information that you provide when you use our website https://www.neonlegal.com/
 (the “Website”).

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We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Neon Legal is a UK-based law firm providing pension solutions and related legal services.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: enquiries@neonlegal.com

2. What Information We Collect

When you use our Contact Form, we may collect the following personal information:

  • Name

  • Email address

  • Phone number (if provided)

  • Any message or information you submit via the form

  • We do not collect sensitive personal data through our Website unless you choose to provide it in your message.

3. How We Use Your Information

We collect this information solely to:

  • Respond to your enquiry or request

  • Provide information about our services if requested

  • Maintain internal records for client correspondence

  • We do not use your information for marketing purposes unless you have explicitly opted in

4. Legal Basis for Processing

  • We process your personal data based on the following legal grounds:

  • Legitimate interests — to respond to your enquiry and communicate with you effectively.

  • Consent — if you have explicitly provided consent for specific communications.

5. How We Store and Protect Your Data

Your data is stored securely through Wix.com’s hosting platform, which provides data storage and processing services. Wix stores your data on secure servers behind a firewall and complies with recognised international privacy and data protection standards.

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We take all reasonable steps to ensure that your information is secure and only accessible by authorised personnel.

6. How Long We Keep Your Data

We will retain your personal information only for as long as necessary to respond to your enquiry and meet any legal or regulatory obligations. Once no longer required, your information will be securely deleted.

7. Sharing Your Information

We do not sell, distribute, or lease your personal information to third parties.
We may share your information only if required by law or to comply with regulatory obligations (for example, in the course of legal proceedings).

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate or incomplete information

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing or withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

  • You can exercise these rights at any time by contacting us at enquiries@neonlegal.co.uk

9. Cookies

Our Website may use cookies for basic functionality and analytics through Wix.
You can adjust your browser settings to refuse or delete cookies. Please refer to our Wix cookie banner for more details.

10. Links to Other Websites

Our Website may contain links to external websites. Once you leave our site, we are not responsible for the privacy practices or content of those other sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated date shown above.

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